The Cakebox FSI Solution works towards a Greener Banking Environment whilst improving KYC. In some financial and retail outlets, it is critical to try and bridge clients from being offline, to start using online services. By allowing users to ‘skip’ the queue and enter an express lane if they pre-enter information about their transaction or service digitally, it will incentivize them to download the app or try using tablets in the waiting area. Provide your customers a secure, supported introduction to mobile banking while simultaneously optimizing queuing in the branch.
Allow customers to browse products and services by downloading brochures via QR Code direct from digital signage within your branch while automated customer service bots can work to answer questions, collate user profile information and prequalify leads for your sales force.